Solutions for Norton live update process updates failed to complete

Norton is a popular name for the device and network security tools. This company designs and distributes a wide range of security tools and services. Norton offers tools for Android, Windows, Mac, and iOS devices. The company provides regular updates to fix the loopholes in the program. Norton has a live-update feature that installs new updates automatically whenever it is available. The new updates of Norton antivirus are crucial to detect new threats on the device. These updates add new malware information to the virus chart. If the Norton live update is not working, your antivirus can’t detect new threats on the PC. 

Causes behind Norton live update failure

1. You have an incompatible Norton setup

2. Internet connection is unstable

3. Low hard-disk space on PC

4. Your PC is running out-of-date

5. Norton-related registry files are not working

6. Some system files get corrupted

7. You have installed another security program

8. Norton program files are missing 

Resolving Norton live update failure

Inspect your Norton setup

Some users reported that they get the Norton live update error after transferring the Norton subscription to another device. The problem occurs when you have transferred the subscription to an incompatible device. You can transfer the Norton license to another device but on the same OS.

You can’t use Norton Windows setup on Mac unless you have a multi-licensed setup. Go to the computer and check for the new resources. If the device is unable to provide the required resources then uninstall the program. You have to install a compatible Norton setup on your device. 

Check your internet connection

You need an internet connection to install the update on your device. If the live update on Norton is not working then you should check for the internet connection. Your Norton update can fail if the device is not connected to the internet.

If the internet is weak then connect the device to another source. Otherwise, wait until the internet gets stable. Now try to run the live update. If the Norton live update is not working automatically then run update the setup manually. Once the setup starts running on the latest update, the live update feature will start working. 

Inspect the free hard disk on the device

Every update needs some amount of free hard disk on the device. If the live update feature is not working then check for the free hard disk space on the device. If the disk space is very low then you need to add some hard-disk space. Add SSD on the PC and then install the Norton update.

You can also increase free space by deleting some files from the computer. Go to the computer and check for new large files like movies etc. Remove those files from the device and restart it. Now you can see a good free hard disk on the device. Run the Norton live update and check for the error.

Update the OS on your device

Your apps may show update issues if the OS is running out of date. Go to the computer and check for the OS update. Connect your device to a stable internet connection. Open the Settings folder and hit on Update & Security. Tap on the Check Updates button. It will take some time to check for a new update. If the new update is available, it will start installing. Otherwise, you will get a “Running on the latest update” status.

Inspect the Norton registry files

You should check the registry files of your Norton program. These files are crucial for the update. Open the run bar and type Regedit. Run the utility tool and a registry editor will appear on the screen. Start looking for Norton-related registry files. Choose the corrupted Norton files and repair them.

Before repairing the files, you should create a backup key. Copy the registry files and save them with the .reg extension. Now export the key to the desktop. Edit the registry files only when you have the correct guidelines. After repairing, restart the device and check for Norton's live update error.

Check for another security application

Norton can show update issues when you have another antivirus on the device. Your other security program is restricting any changes to the Norton setup. Installing multiple antivirus apps on a single device is recommendable. It won’t increase security but will create chaos.

Whenever malware appears, both programs will try to use the same resources and will start interrupting each other. Go to the computer and check for all the installed applications. If you have another antivirus than Norton on the device then uninstall it. Also, remove all the related files from the computer. Now restart the PC and run Norton's live update tool.

Check for the system files

You can also get the Norton error due to corrupted system files. These files are crucial to run programs on the device. If the files are not working, you have to repair them. But edit system files only when you know the correct steps. If you edit any wrong file, your whole device may stop working. You should ask any professional to repair the system files. Or, you can run a system file checker tool.

It is an inbuilt utility tool of Windows. Go to the computer and open the Run bar. Type sfc/scannow and hit the enter button. The utility tool will start checking for corrupted system files. It will fix the corrupted system files. After repairing, restart the device and check for errors.

Remove the installed app

Sometimes the antivirus can show issues due to other apps. Check for the apps you have installed recently. If you have installed any malicious third-party app on the device then uninstall it. Third-party apps are free to use but often carry malware. Those apps often interrupt any changes in the antivirus program. Remove the malicious app from your device and now run the Norton activation.

You can face update issues on Norton due to some missing program files. You may have deleted some Norton files from the device mistakenly. Go to the computer and remove the Norton setup. Now install a new setup on the device and now check for the live update error.